Last updated: January 2026
1. Introduction
This policy explains how Import Desk Ltd ("Import Desk", "we", "us") collects and uses personal data when you use our website and services. We are the data controller for the personal data described here. Our address is 85 Great Portland Street, London W1W 7LT.
2. Information we collect
- Contact details you give us — such as your name, work email, company and message.
- Deal and business information you share with us to receive our services.
- Technical data — such as IP address, browser type and usage data collected through standard website analytics.
3. How we use your information
- To provide our services and respond to your enquiries.
- To structure, review and support your trade deals.
- To carry out due diligence, verification and compliance checks where relevant.
- To improve our website and services.
- To send you relevant updates, where you have agreed to receive them.
4. Legal bases
We process personal data where it is necessary to perform our contract with you, to comply with legal obligations, for our legitimate business interests, or on the basis of your consent.
5. Sharing your information
We may share information with trusted service providers who help us deliver our services (for example, verification, screening, hosting and analytics providers), and with partners we introduce you to at your request. We require these parties to protect your data. We do not sell your personal data.
6. International transfers
Where data is transferred outside the UK, we take steps to ensure it is protected by appropriate safeguards.
7. Data retention
We keep personal data only for as long as necessary for the purposes described here, and to meet our legal and regulatory obligations.
8. Your rights
You have rights under UK data protection law, including to access, correct or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO).
9. Cookies
Our website uses cookies and similar technologies for essential functionality and analytics. You can control cookies through your browser settings.
10. Contact
For any privacy question or request, email hello@importdesk.co.uk.